Case Study

Corporate Hotel Account Management

UK and Ireland

Client brief

  • Booking hotels throughout the UK and Ireland
  • Managing different departmental budget parameters
  • Negotiating corporate rates in volume locations
  • Sourcing meeting rooms and assisting with meeting planning
  • Group accommodation bookings
  • Bill-back facility
  • Monthly reporting

How we helped

We’ve successfully worked for this company for several years, booking accommodation daily for numerous departments, from field sales through to business managers and company directors. This client benefits greatly from our bill-back service, where all accommodation invoices are settled by us on their behalf, and they receive a weekly invoice with copies of all relevant VAT invoices – all at no extra cost.

Each department has different parameters for budgets, meal allowances and hotel types; all of which we manage efficiently by securely storing individual profiles for all guests in our booking system.

We check numerous sources when booking individual accommodation; matching the best available rates with the needs of the guest. Where possible, Bookers receive a minimum of 3 accommodation options; presented clearly in our proposal documents which include location details, rate breakdowns and cancellation policies. Once they’ve selected their preferred accommodation, they receive instant email confirmation from us; as does the hotel.

Where volume bookings are made into specific locations such as London, Manchester and Birmingham, we’ve negotiated special corporate rates with our hotel contacts; these offer substantial savings on the ‘best available’ rates and often have added extras such as breakfast, parking and wi-fi.

Another key advantage of our service is that we contact all hotels on arrival day to check that the relevant payment authorisations have been received; ensuring smooth check-ins for all guests.

In addition to making individual reservations we also regularly source and book group accommodation and meeting rooms; assisting fully with the co-ordination and administration of events including reviewing venue contracts, producing rooming lists and arranging AV equipment and catering.

As part of our account management service we also provide our client with tailored monthly reports, which break down actualised hotel spend by department and individual guest; giving the client total visibility and control over their accommodation budgets.

Due to the large volume of their bookings, our account management and bill-back services have proved invaluable in saving the company time and resources; streamlining their accommodation booking and payment processes.

Looking for a hotel room? Look no further.

Discover how easy and stress-free it can be to book your corporate accommodation!

Prefer to talk? Give us a call on 01423 880 909

Our Services

Prefer to talk? Give us a call on 01423 880 909

Looking for a venue?

Corporate Hotel Bookings also offers venue-finding services via sister company Meetings & Events.

From small meetings to large residential conferences in the UK and Europe, our experienced team will work with you; finding the best venue, negotiating rates and taking the stress out of event planning.

Visit Meetings & Events