Case Study

Conference Accommodation Management

Dublin Group Hotel Bookings

Client brief

This client had already arranged their room block directly with their conference hotel, but asked for our assistance in accepting and managing their room bookings.

  • 100 rooms for 3 nights
  • Single and twin/double occupancy rates / breakfast included
  • Guests to guarantee rooms and settle room accounts with company credit card
  • Online booking site required to facilitate individual bookings


How we helped

We designed and implemented a dedicated website from which guests could book their rooms, with the client providing all the details regarding the room block including stay dates, number of rooms, single and twin occupancy B&B rates, cancellation policy. Their event logo and a welcome note were also added for further personalisation of the site.

Requests for special dietary information and return flight details for each guest were also added to the online booking process so that this information could be captured at the time of booking. Each booker received a comprehensive branded confirmation with an individual booking reference and hotel and reservation details.

Our management of the room bookings included verifying each reservation, emailing confirmations, managing booking amendments, regularly updating the client and hotel regarding room take up, releasing unsold rooms according to agreed deadlines, and production of comprehensive rooming lists including special dietary information and return flight details.

As the client had arranged the room block directly with the hotel, we worked on a transaction fee basis per booking made via the system and invoiced this to the client after the event.

Our management of the room bookings for the event meant that the client was successfully able to concentrate on organising all other elements of their conference.

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Prefer to talk? Give us a call on 01423 880 909

Looking for a venue?

Corporate Hotel Bookings also offers venue-finding services via sister company Meetings & Events.

From small meetings to large residential conferences in the UK and Europe, our experienced team will work with you; finding the best venue, negotiating rates and taking the stress out of event planning.

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